Don't tell your community how big your storm is, tell the storm how big your community is! 

PCC was founded in 1997 after countless hours of late-night and weekend discussions between like-minded parents of adoptive children with special needs. 

These parents were peers and fellow service providers… physical therapists, occupational therapists, credentialed teachers, professors, licensed therapists, psychiatrists, and more. We found that while our children were individuals, the challenges they faced in the community were similar; and the challenges we faced towards meeting their needs were similar.

The service interventions our children were receiving from usual community providers (education,mental health, medical, social services, recreational, religious, etc.) were significantly behind scientific research in quality, kind, frequency, and duration. MORE...

Our mission is to provide the resources, training, and support necessary to cooperatively assist adoptive families with children whose histories of institutionalization, abuse, neglect and multiple placements have rendered them unable to benefit from the services of other more traditional community providers.

Our Mission 

Although we haven't had many interactions, I know that you have had plenty of interactions with my daughter. I so admire the way you can work with these kids day after day, and still love them and show them your love.

Your heart is full of compassion and empathy, and I strive to have that more in my everyday life. I've watched you go through so many hard things this year and continue to do hard things at home. Thank you for not giving up on these kids.

Thank you for helping us to be a better family.

All my love,

What are People Saying?

You have given much time, mental, & emotional support to advise to many parents and children ... and you never seem to run out!

I appreciate your expertise and love that you have for so many. It has not gone unnoticed. We are all better because of you.



My Beloved Carla;
There is so much that I want to say, so much that I could say ... but how to write it down clearly so that you can hear my heart in these words?

Your presence is our lives has been invaluable & irreplaceable. We love you so much and are thankful for everything that you have taught each of us. It is beyond listing, the number of things you have taught our family. We would not be where we are today without your help and guidance.

Carla, you have taught me to have fun and pick my battles, not to be so locked down to the "perfection" of the program or parenting method we are using. You have taught me that it is about Love and engagement and fun and wooing. You are so good at that, even when you don't feel like it. Even when you might be tired or grumpy or just letting down, you always revert to fun, engagement and love so beautifully. It is not easy for me to do that.

We always love people who love our kids. You have given more to my kids than anyone else on earth. And that is priceless. The love you have offered our family has been a life raft sometimes.

I know this year has been ... frankly ... hellish. There is nothing I can say to you that you don't already know. We all have a lot of faith in you! I am sorry that it is hard, and I am sorry that the cost is sometimes high.

Thank you for all that you do.


I have love, and appreciation of all that you have done for D and I through Heart to Heart.

You are an amazing woman for believing in what you feel is right and following through by opening your home and sharing your knowledge. 

You have a will and strength that I so admire, and yet I cannot stay abreast of all that you do.

Even though my son isn 't any easier to live with, because of you, I have an easier outlook of the world. I also know that it takes time to heal emotionally. What a blessing you are.



Words cannot fully describe the amount of gratitude and respect we have for you. The love and support you have so winningly and fervently given is a testament to your inner strength and character.

The seemingly effortless grace and unconditional love you display for the PCC kids, parents, and volunteers continues to impress and amaze us. Mary Poppins Drill Sergeant falls short of your abilities to reach within us in an amazing and therapeutic language.

We have learned so much from you, even by observing a group therapy session & observing your approach has put so many of the puzzle pieces together. You 've given us a more realistic & rational view of the bigger picture.

On a daily basis, you demonstrate your love with your perseverance, devotion, and commitment to healing broken children.

We love you, respect you, and appreciate you more than words can say, and more than you 'll ever know. We hope we can give you even a fraction of what you 've given to us. Bless you & your family.

-C&S C.


Where do I begin? How do I adequately say anything that could even come close to what the feelings in my heart are for you and all you have dome for my both my family and me personally?

I am truly humbled by your giving and loving spirit towards families and children who are struggling. We will be forever grateful for your love and example to our family. You have give us the tools to help our family succeed.

You also saved our family, as we were on the verge of splitting in separate ways. You gave us new hope.

"Don't tell your community how big your storm is, tell the storm how big your community is!" - Unknown

"When people are serving, life is no longer meaningless." - John Gardner


You are truly the "Heart" of Heart to Heart. Without you, there would be no H2H Support Group. It was amazing we met (especially because you NEVER answer your phone!). For whatever reason, you decided to answer my call that day nearly seven years ago. It was really a call from a grieving mom, hanging onto the hope that a broken heart can be repurposed for good.

I treasure your friendship. And ... I am just one of many lives you continue to invest in ... kids, moms, dads, even the occasional grandma. You see possibility where others see limitations. You gather up the broken pieces of people's lives and infuse them with skills and insight and humor, for a healing opportunity.

You help to connect us to each other by example, by reaching into our lives, accepting us as we are, and inviting us to join you. You patiently (and occasionally impatiently) choose to endure the pain that comes from loving flawed people ... kids and adults alike ... even when it's hard ... even when you don't want to.

I humbly and affectionately remind you of what you already know ... to trust the future ... one day at a time. Yes, it is hard, but you and I both know from experience, that I am loved and I can relax and let go of things I can't control .... to use the people, circumstances, and events of our lives to grow good things in each of us (and each of our kids); love, joy, peace, patience, kindness, goodness, gentleness, and self-control.

I continue to trust that:
• You will become refreshed when you become discouraged and your heart is aching;
• You will be surrounded with faithful friends, who can trust as companions to walk alongside you and with whom you can safely share the burden;
• Your heart and mind will be filled with truth, goodness and grace.



Even though we are relative newbies to PCC, we very much appreciate and treasure the knowledge and insight we 've gained from you already. Your experienced perspective, honesty, and humor have truly been a balm to our weary souls this past year. Many, many times, as we 've faced a challenging situation with one of our kids, something we learned from either you or Charlotte helped guide our response ... and the situation was made better as a result!

We know we 've got a long way to go, but the journey is much less daunting knowing we have amazing knowledgeable resources like you available to us.

Thank you for all you do, and for the last impact you have on families such as ours.

-S&H H.


You are loving, nurturing, caring, resilient, and I am glad that I received help from you. Whenever I am feeling sad or angry, you are always there to comfort me, and you know exactly how I feel, which is amazing! You are just an amazing person and I love you. I am so thankful that my mom found you to help take care of me for a while.



You must have some idea of how valuable you are to all these parents of adopted children.

Your remarkable memory, your supportive nature, your wonderful inclusiveness, and of course, your quick wit and humor are sustaining to all who listen.

I am just a Grandma but I can easily see the assistance and hope you give to parents and their children; yes, even to grandmothers.

Thank you, Carla for what you do.

Sincere regards,



We have been through a lot of stuff, some good and some challenging but you have always been there to help and support us and we couldn 't have done it without you. It is true that I was el wimpo when we started and I regularly got my butt kicked by my little butt kickers. I had no idea how horrible it was until you started teaching me some new parenting skills to handle my kiddos. I 'm so glad I made some progress. Thank you for that.

I do have so many fun memories working with you. I appreciate you and your family for sharing your time and expertise with us. I enjoy working and talking to you each and every day. You have become such an important friend to me and I hope that I am that friend back to you.

Thank you for taking the time to teach me how to be stronger and have better parenting skills to help my kids progress. Thank you for the wonderful meals and having our family spend time with yours during holidays and evenings. We love you and are glad that you and your kids have become part of our family here.

-J&S D.